Rotem Dental Care

The people /-employees are nice,.. and the service is good..(didn't have to wait too long,.. etc),.. but their prices are outrageous!
Need a couple filling due to a couple of cavities,.. but each filling is over $300 dollars and my insurance (Delta Denta) only covers about $88 dollars & the rest is "out of pocket." One root canal costs over $3,000 dollars. It's ridiculous!!!

worst dental practice ever. especially Dr. Amin. they do NOT care about their patients one bit. all they care about is money and then when you do have money they still will leave you in pain for weeks on end!!!!! wouldn't even take my hamster there!!!!!!

Ohhhhhh these statements are 100% true. Who said anything about an emergency charge? The $295 was what I was charged for the initial office visit and X-rays. Below is a screen shot, from Rotem dental. Speak with your patient coordinator Allison. Also speak with your office manager who I called and told her about this disaster of an experience.
Instead of offering an apology I guess it's expected that Rotem Dental is trying to say that "they can't located this patient". What about all the other negative reviews? Are they fake as well?
Your practice is a joke and I'm calling you out on it. You don't want these reviews, than don't be so sketchy and just plain bad.

First appt. to re-clue a crown, waited 45 min in dental chair for dentist. Second visit for a cleaning, waited an hour and 15 min in dental chair, for dentist after cleaning, told dentist dont do examination, never returning, told her how long I was waiting, all she said, they are understaffed. This place is like a factory line , by 10:30 there was almost 50 check in pt signatures. Took 3 phone calls to get my xrays emailed to my new dentist. Terrible! I would never go there again, or recommend this place!

Every single bad review on here is dead on. I'm sorry I did not review this before the visit. This is a conveyor line of poorly trained staff, and unethical business practices. Maybe most people don't notice and that's how they stay in business...but wow this was really bad. Go elsewhere.

Last year we followed our Dentist from a different practice to her new position at Rotem. The service was very good and of course we loved our Dentist.
At the 6 month mark we returned for our cleaning and exam and we're told our dentist was not in that day and we had to see others in the practice. Ok, I guess my fault even though we previously booked the visit with our Dentist scheduled as the provider. They told us they would put on our file we only want to see our dentist as the provider.
Next cleaning we smarten up and call the day before to make sure our dentist will be in to service us. We are assured no problem. So we show up for the appointment and of course our dentist isn't there....she comes in later. We are offered the opportunity to wait. My wife waited....I'm history.

Dentists are good, Hygienists are good.
Accounting is the problem here.
You can expect to pre-pay for service here, that is policy .
You can also expect accounting on a third grade level.
Every visit ends with an error in accounting. Errors in data entry, credits mis-applied and payments not captured. I spoke with Dr. Rotem about these problems during a routine visit and he told me to speak with him If II they weren't reconciled. After a recent visit I wasted time speaking with a young woman in accounting who could not reconcile a previous payment. I told her I would call back the next day when a supervisor was available. I spoke with accounting on the phone the following day and was on hold with several people for about 15 min. Finally a woman picked up and I asked if she was an accounting supervisor. She gave me a ridiculously long title that had nothing in it about accounting and I asked her if she was a supervisor. Condescension and attitude followed and the conversation ended with asking for Dr. Rotem to return my call.
I have not heard from Dr. Rotem.
I have a pre-paid account with un-used funds in it. I am choosing to walk away rather than have a stroke dealing with self important un-qualified people with attitude.
And all of these problems were simple math.
Yes, they are that bad!

Awful office manager rude and a stole my money. Did not inform us that out of network was we had to pay the bill completely when in network it was 0. Also had take their insurance and I paid in full yet did to provided the service at the contract/price on their insurance

I went there for veneers as my front teeth were chipping and I also wanted whiter teeth with the veneers. I had the veneers done there in June 2023 not by Dr. Rotem. I had one I tooth that had an old veneer on it because the tooth never grew in. When the veneers were made I was told that he had to make that tooth and the one next to it attached because he said the tooth was loose. I never had a problem with the old veneer tooth being loose. I also was offered colors for the veneers that were not as white as I would like. I told them I would bleach the lower teeth. But they still only showed me two colors and the dentist asked his assistant what she thought about the color.
The veneers threw off my bite and I could not chew on the left side because my left bottom implant became loose after this and another bottom tooth was hitting the veneers that were attached which caused pressure on the two attached veneers. I went back and Dr. Rotem removed the loose implant tooth and told me it would be $4000 to replace the implant. I was also told that the tooth on the bottom that was hitting the veneers could have a cap put on after they shaved the tooth.That would cost about $2000. I asked them to check my insurance and they never go back to me. They took no responsibility for the problems I encountered with the veneers.

I paid $6,500 out of pocket for dental work while my insurance was being ran. A year later no money had come back to me. Insurance fraud! I called 5 times and get rushed off the phone saying a manager will call me back and never did.

INSURANCE FRAUD!